Terms of Service

Welcome to MagNicas! These Terms of Service (“Terms”) govern your use of MagNicas, a building management software platform provided by Magnet Security & Automation Sdn Bhd (“we,” “us,” “our”). By accessing or using MagNicas, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using MagNicas, you confirm that you have read, understood, and agreed to these Terms. You also agree to any additional guidelines, policies, or rules incorporated by reference.

2. Eligibility

You must:

• Ensure your use complies with applicable laws and regulations.
• Be at least 18 years old or have the legal capacity to enter into this agreement.
• Provide accurate and complete registration information.

3. Use of the Platform

Permitted Use

MagNicas is designed for building management, including visitor management, facility booking, compliance tracking, and safety protocols. You agree to use it only for its intended purposes.

Prohibited Use

You may not:

• Use the platform for unlawful activities.
• Interfere with its operations or security.
• Share your account with unauthorized users.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of unauthorized access or breaches.

5. Fees and Payments

Certain features or services may require fees. By subscribing, you agree to pay applicable fees and comply with payment terms. Fees are non-refundable unless specified otherwise.

6. Intellectual Property

All content, trademarks, and software related to MagNicas are owned by Magnet Security & Automation Sdn Bhd. You are granted a non-exclusive, non-transferable license to use the platform. You may not copy, modify, distribute, or reverse-engineer any part of it.

7. Privacy

Our use of your personal data is governed by our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using MagNicas, you consent to the collection, processing, and storage of your data as outlined in the Privacy Policy.

8. Updates and Maintenance

We reserve the right to perform regular updates and scheduled maintenance to improve system security and performance. While we aim to minimize service disruptions and provide advance notification for scheduled maintenance windows, we do not guarantee completely uninterrupted platform access.

9. Limitation of Liability

We are not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, revenue, or profits arising from your use of MagNicas.
• Our total liability is limited to the amount paid for the service in the preceding 12 months.

10. Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account by ceasing all use of MagNicas and notifying us.

11. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising under these Terms will be subject to the jurisdiction of Malaysian courts.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of MagNicas after changes are made constitutes acceptance of the updated Terms.

13. Contact Us

MAGNET SECURITY & AUTOMATION SDN. BHD. (883528-D)
41G, Jalan Pandan 2/2, Pandan Jaya,
55100 Kuala Lumpur, Malaysia.
Email: magnicas@magnet.com.my